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Shipped with straps, but there were no buckles. Called and was told to watch for an email giving me return instructions! They should have immediately sent me the right straps. Customer service rep was not particularly polite...kept just telling me to watch me email. I...
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3.1
I liked
  • Quick shipping
I didn't like
  • No buckles
#1293659
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Ordered two covers for my jet skis in April 2018. I received them without a problem and they fit well. Problem is, they don't match in color. One is black and the other quickly became a dark gray after only 6 weeks, despite the fact that they have been garage kept and...
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1.0
#1290219
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I ordered a car cover for my husband for Father’s Day. It said it would ship out in 2 to 3 days would you would’ve gotten here in time for Father’s Day with a day or two to spare . That was several weeks ago, about eight days ago it said a label has been created and it...
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1.4
#1287762
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Seal Skin Covers - Not as expected

Took a while to get it, ripped the first time I installed it, took several emails to get inline to return, took a while to get refund, charged 20% restock fee. The coversBullshit are cheap made, low quality, appear to be China crap. Very over priced for what you get.
2.3
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1282336
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Seal Skin Covers - Horrible, Nightmare, Terrible Product and Customer Service

Ordered a cover for my boat. Put in specific year make and model and they still sent the wrong cover that was way too small. Getting into contact with the company was a nightmare as you can’t talk to anyone and the respresentatives are VERY rude. Overall a terrible experience. Save your money and go to a different manufacturer. Save the headache this company sucks.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1279207
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Ordered a cover on 5/16/18. Was given a tracking # for United parcel, waited 2 days for shipment. Checked the tracking # said delivery was 5/22. Checked again on 5/29, package was still @ the shipper.NO MOVEMENT @ALL. Called in got a ticket # and told that if it showed...
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1.2
#1269539
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I ordered a top-of-the-line motorcycle bike cover back in March I received my cover and it was not fully sewn together I returned my cover and I was told a new one was shipped out come to find out it was on backorder. I waited 3 weeks for a new one to be shipped only...
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#1269461
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I purchase a cover for my Yamaha waverunner. It is CLEARLY not fitting and they will not return. RUN FROM THIS COMPANY. The will answer the phone on the first ring for sales and getting through the "customer service" department is IMPOSSIBLE. Now, I am out the $130.00....
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#1269387
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I ordered car cover, and then had second thoughts after reading some reviews of the companies products more carefully. I called customer service and twice was on hold for 15 minutes before being disconnected. I called sales 3 more times and was disconnected when the...
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1.5
I didn't like
  • Customer service
#1262457
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Not only did I order a Boat cover, I ordered a car cover as well, May 2018. I reread the web-site just after I clicked send. found two words about returns that were not used correctly in the sentence. ( Tip.. Whenever one sees words not used correctly on a web site...
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1.0
#1259702
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