Seal Skin Covers - Horrible customer service!!!!

34 of 104 Seal Skin Covers reviews

I ordered a cover for my boat through customer service and informed them the actual make and model.upon trying to place it on my boat I noticed the cover was about 5 ft too long.

I sent it back and informed them that the tarp was for a much larger boat (pic) and it appeared there was no way it would accommodate a boat with an outboard motor. I was assured that the replacement would. when I received the second cover it was too small across the beam and still did not accommodate the motor (pic). Upon calling customer service I was told that someone would contact me within 24 hours.

3 days later I called customer service and was informed that they would charge me a 20% restocking fee. I was sent two tarps that would never fit my boat and then I had to pay for their mistake. NICE!!!


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More Review Details

Customer service
Product or Service Quality
Billing Practices
Value for money
Price Affordability
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Ship wrong sizes
    • Misleading website

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Review category
review #902667 by

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