Not resolved
1.2
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I attempted to contact them after I placed an order which showed processing for over a week - so I decided to cancel, then all of a sudden the order was shipped - so I returned the order and was charged a large restocking fee. They didn't seem to care that they were the one's at fault - they sent the cover in a plastic UPS bag - not correctly packaged at all, and I returned in the exact package - the restocking fee was for repackaging?

I don't think so - I also had to contact them to even get part of my refund back and they lied as they told me they would refund me in full when I spoke to them in person. They didn't hesitate to charge my credit card but it was very hard to get even a partial refund after they failed to inform me my product was actually shipped until I told them to cancel the order - very disappointed

Product or Service Mentioned: Seal Skin Covers Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $30.

Preferred solution: Full refund.

I didn't like: Poor all around, Customer service and managers attitude.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like