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Seal Skin Covers - Horrible, Nightmare, Terrible Product and Customer Service

Ordered a cover for my boat. Put in specific year make and model and they still sent the wrong cover that was way too small. Getting into contact with the company was a nightmare as you can’t talk to anyone and the respresentatives are VERY rude. Overall a terrible experience. Save your money and go to a different manufacturer. Save the headache this company sucks.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1279207
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Ordered a cover on 5/16/18. Was given a tracking # for United parcel, waited 2 days for shipment. Checked the tracking # said delivery was 5/22. Checked again on 5/29, package was still @ the shipper.NO MOVEMENT @ALL. Called in got a ticket # and told that if it showed...
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1.2
#1269539
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I ordered a top-of-the-line motorcycle bike cover back in March I received my cover and it was not fully sewn together I returned my cover and I was told a new one was shipped out come to find out it was on backorder. I waited 3 weeks for a new one to be shipped only...
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#1269461
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I purchase a cover for my Yamaha waverunner. It is CLEARLY not fitting and they will not return. RUN FROM THIS COMPANY. The will answer the phone on the first ring for sales and getting through the "customer service" department is IMPOSSIBLE. Now, I am out the $130.00....
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#1269387
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I ordered car cover, and then had second thoughts after reading some reviews of the companies products more carefully. I called customer service and twice was on hold for 15 minutes before being disconnected. I called sales 3 more times and was disconnected when the...
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1.5
I didn't like
  • Customer service
#1262457
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Not only did I order a Boat cover, I ordered a car cover as well, May 2018. I reread the web-site just after I clicked send. found two words about returns that were not used correctly in the sentence. ( Tip.. Whenever one sees words not used correctly on a web site...
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1.0
#1259702
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People must only read the reviews that this company picks through and posts on their website or they would be out of business. This is without a doubt a *** cover and the worse service BUT I am buying a new cover for a ski I just bought and it isn't from them HAHA they...
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1.5
I didn't like
  • Much
#1258333
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I bought this cover for my new 2018 Touring motorcycle with antennae. All other covers we have purchased have a flap for the antennae. I called customer service & they were less than helpful. Took several days to respond & in the fine print, there is a 20% restocking...
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1.5
#1256534
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Seal Skin Covers - Company sucks

Do not deal with this company. Worst experience I've ever had. There covers are not water proof the one I bought has fallen apart. Give your money to a charity. Bad news company!!
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1256481
Reply to reviews

Contact Seal Skin Covers

Mailing Address:
230 Western Pkwy Unit 6
Butler , NJ 07405
Phone:
(800) 915-0038
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Seal Skin Covers Products and Services

All Seal Skin Covers Products
Purchased a cover for convertible and the white fleece lining of the cover left white lint on my dark convertible top. Since you cant call and talk to anyone in customer service, I left an email and opened a ticket - each email exchange took at least a week. Finally,...
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1.0
#1254713
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