In April of this year I ordered. A Seal Skin Supreme Touring cover for my Harley.
invoice id 100026560 and paid through Pay.Pal. After 90 days the outer covering turned to powder and sloughed off. I took photos and emailed them to customer service and got no reply. I then filed a complaint with PayPal and recieved a credit for the amount of the cover less shipping.
The refund didnt show up and I was in the process of contacting Paypal as my claim ran out. i contacted retailer and they emailed me that the warranty didnt cover fading. Afrer 5 months the cover was deterioting to the point of being trash. Retailer got back to me again and stated they would send me a new one but with no warranty and they would not refund my money.
I dont want another one so I made arrangements to display it. Last week after 6 months they contacted me and still wont refund my money but offered me a new one with a one year warranty where the value would be prorated. No refund offer on defective Chinese product that the supervise the manufacture of 100%. product currently trash at 6 months.
staff was rude and demeaning. This is a cover made by them to protect boats, cars,, bikes and such out of doors.
It should last more than 90 days before it starts to deteriorate. I am surprised they stay in business.
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