Not resolved
1.5
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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I ordered one cover for my snowmobile Oct 2015 expecting to pay $149.99. They sent me three covers and charged my debit card $449.97.

I saw the charge to my account days before the covers arrived and immediately notified the company of the error. The company sent me UPS return labels for the two extra covers. I sent the two covers back to them (tracking 1Z 89W 354 90 9443 9891) and confirmed that they received them.

They did not refund me the $299.98 due and ceased answering my queries. I believe their actions were deliberate and criminal.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $300.

Preferred solution: Full refund.

I didn't like: Being lied to, Customer service seems incompetent.

  • Artic Cat 2007-sabre Cat
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