I bought a motorcycle cover with a ten year warranty, but the cover started to disintegrate within one year.When I contacted customer service I was informed they will replace the cover exactly one time in during the ten year period...not much of a warranty when the product is poorly made.
When I finally started the return policy (because my cover no longer covered the motorcycle) I was informed I will have to pay an additional $35 to cover shipping costs. When you look at the website it says they will send you pre-paid postage to cover the return, what they don't tell you is that you have to pay them $35 before they will send you the pre-paid postage.
This is the worst product, warranty and customer service I have ever experienced.Please don't give this company your money.
More Review Details
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
|Value for money|
What I liked
What I disliked
- Customer service and lack of response
- Promises they dont keep
- Poor all around
- Quality of the cover
You May Also Like
- "I am so glad I read all the information you all gave me on these worthless chips. I was looking to buy one to help increase my gas mileage and..."
- "I purchased a so called Custom Bagger Kit from Bag Boyz Customs !!! I wondered why they didn't have more pics of finished products on their website, but was assured..."
- "I ordered the cover they suggested for my boat and it was the wrong size but being winter and the boat was in storage ,I waited till it started to..."
- "We ordered a sectional sofa from appliance connection on February 2, 2016. It took until March 17, 2016 to receive it. We paid for in-home delivery and verified that this..."
- "Flagstaff east AZ. Well the remote didn't work so the lady at the desk said to push the buttons at the bottom! Ok that's not a deal breaker. Noticed a..."
- "In recent Consumer Reports, the second generation Prius has shown to have issues with the electrical reliability of the vehicle despite its overall high reliability ratings. As an owner of..."
- "I sent in my LG G3 phone for repair in Sept. I received a status on 10/5 that if I want it repaired it would cost $72 which I agreed..."
- "Case: 1. Download latest Android Snapdeal app 2. Register/Login 3. Connect with Freecharge 4. Keep some money into Freecharge wallet 5. Add some products into Cart 6. Cart -->Proceed to payment 7...."
- "Good Afternoon Ms Rodriguez, I an sending this email to request a refund on the improper fitting dentures that Merit Coast made. As we previously discussed when I first went to the..."