FIRST LET ME SAY I HAVE NEVER SUBMITTED A NEGATIVE REVIEW OF ANY PRODUCT ON LINE. HOWEVER, BASED ON THE CUSTOMER SERVICE OF THIS COMPANY AND THE AMOUNT OF MONEY SPENT, I COULDNT LET ANYONE ELSE BE TAKEN ADVANTAGE OF BY THIS COMPANY.
STAY AWAY. Purchased a seal skin boat cover for my 22 foot crestliner July 2016. I read all the negative responses about the quality of this product, but thought the warranty would cover me if anything occurred. Six months after using the boat cover it started unraveling, brittle and eventually started falling apart.
I contacted the company, talked with them and was required to send pictures and cover information. After 10 more phone calls they finally sent me the information to return the item in march 2017, which I did. Since that time I have not heard from them or had a phone call returned. Guess what, they still have my cover 6 months and have yet to return a new one or call about the status of my cover.
I CANT STRESS ENOUGH, STAY AWAY FROM THIS COMPANY. DO NOT PURCHASE ANY BOAT COVER FROM THEM. THE QUALITY IS CHEAP FABRIC, MASSED PRODUCED. ONCE THEY GET YOUR PAYMENT THEY WILL NOT PROVIDE ANY CUSTOMER SERVICE.
THE PRODUCT IS JUNK. Billy Lewis Huntsville Tx
Product or Service Mentioned: Seal Skin Covers Boat Cover.
Reason of review: Return, Exchange or Cancellation Policy.